You have decided to upgrade your small to midsize business (SMB) to a business VoIP (VoIP) service but you’re wondering where to start. There are a bunch of amazing business VoIP systems out there, but each one has a different set of features and a different pricing structure so choosing can be difficult. Fonality is our Editors’ Choice for business users, but that doesn’t mean you should automatically run to their website to buy it. In fact, systems such as RingCentral offer voicemail transcription which Fonality only offers at the highest price tier (you can add transcription services at the other price tiers for an extra fee). So you’ve got to do your homework to make sure the VoIP service you choose is the right one for your particular business.
With that in mind, and to help you celebrate National Small Business Week, we’ve compiled this list of six things you need to consider before choosing a business VoIP system for your SMB.
1. Plans and Pricing
We might as well start with the most important characteristic: cost. What good is choosing a business VoIP service with all of the bells and whistles if you can’t afford it? Fonality starts at $19.99 per