Common Challenges In Mobile Testing Services

Mobile devices are growing in popularity at an indescribable rate. Nearly every individual has a smart phone, tablet or another mobile device; even household appliances are not immune to this growing market. The prevalence of mobile devices and applications means that software testing is even more essential. Like with any sort of endeavor, there are bound to be challenges in mobile testing. Below is a list of the 7 most common obstacles organizations and QA engineers face in testing mobile devices and applications.

Diverse devices, configurations and OS

Perhaps the most prevalent challenge with mobile testing services is the devices itself. There are numerous kinds of mobile devices, such as iPods, iPads, Android and Windows devices. There are also many different configurations and operating systems for each of these devices. QA engineers and developers have to make sure your application can function correctly across the vast number of devices and configurations.

Different types of apps

On top of seeing if an app will work across devices, carriers and OS, testers need to be aware of the different kinds of applications. QA engineers must consider particular requirements of native apps, web apps and hybrid apps.

Variety of screen sizes

Another obstacle that QA testers face is the difference in screen sizes. An application may work well on an iPad and the screen will show everything that is intended to be shown, but that application may not work as well on smaller screens.

Multiple carriers and connection types

Verizon, Sprint, T-mobile and AT&T are just a few of the carriers that mobile testers need to consider. Not all carriers will have the same network standards, amount of data or coverage. Also, QA engineers need to consider the various connection types as well. How will an app work using a 3G network as compared to a 4G network? How about over Wi-Fi? How will the app work in airplane mode or if there’s no connection? Even though carrier testing is not that important any more, bandwidth and connectivity are all questions that QA engineers have to consider as they test your mobile application.

Internationalization

Another obstacle that mobile testers face is internationalization. Translating applications into other languages can prove difficult. This is especially true if the language reads right to left, such as Arabic and Hebrew, instead of left to right, such as English and Spanish.

Lack of time or tools

Some organizations simply may not have the time to thoroughly test their application. They also may not have the tools needed to properly test their application. These two obstacles could cause the application to be released into the market without adequate testing, which could result in dissatisfied customers and a loss in profit.

Inexperienced testers

Sometimes an organization’s QA team simply doesn’t have the experience or knowledge to test their application. Also, an organization might have their developers testing their application instead of QA engineers. Having developers test as well may seem like it will save money, however, that is not the case. The application will lose quality because developers are not trained to look at an app in the same way testers are. Testers are willing to “break” an application in order to ensure that the finished application is of the utmost quality. Developers, understandably, may not wish to “break” their creation. This could result in critical errors appearing later on.

How can one get past these challenges?

  • Hire a QA provider

One way to conquer these hurdles is to hire a software testing company that offers mobile testing. An efficient testing company will already have the tools you need to test your application. If your QA provider tests offshore, you will save valuable time as the QA engineers will test when your day has ended. The best mobile testing services providers will have ways to overcome these common obstacles.

  • Have a testing lab

Efficient mobile testing partners will have a cutting-edge lab dedicated to mobile testing. This lab will contain numerous devices and multiple configurations of these devices so your application is tested thoroughly. This will also help with testing across different screen sizes and operating systems.

  • Have experienced engineers

These companies will have highly trained engineers with years of experience in testing and expertise in a wide variety of testing tools. These skilled engineers would have been trained in the latest methods of testing and they will be determined to find bugs in your application early on, so your developers will have more time to fix the bugs and ensure your application is of the best quality.